Steps for a Smooth Handover of Website Management with Schudio

When transitioning website management to a new colleague, it's essential to follow a clear process to ensure continuity, security, and a smooth experience. At Schudio, we’re here to make this handover as easy as possible. Follow these steps to ensure a seamless transition.

Step 1: Notify Schudio About the Change

Why: Keeping Schudio informed ensures we can update our records, welcome the new manager, and provide them with the tools they need.

How:

1. Contact Schudio at support@schudio.com or use the online contact update form.
2. Provide the new website manager’s details, including their name, role, and email address.
3. Let us know if there are any changes to decision-makers responsible for the website.

Step 2: Schedule Training with Schudio

Why: Proper training equips the new manager with the skills to confidently manage the website.

How:

1. Once notified, we’ll automatically provide onboarding details for the new manager, including access to SchudioTV on-demand training.
   • Start with the Foundation Course to learn the core features of the Schudio CMS.
2. Explore our live online training sessions for interactive learning or schedule an in-person training session for a more personalised experience.
   • Both options are included at no additional cost when you join Schudio or renew your package.
3. Share the Schudio Handbook with the new manager as a reference for day-to-day tasks and best practices.

Step 3: Transfer Logins and Permissions Securely

Why: Ensuring the new manager has access to all necessary tools prevents delays and ensures the security of the website.

How:

1. Work with the outgoing manager to document all relevant logins, including:
   • The Schudio CMS.
   • Any third-party tools integrated with the website (e.g., analytics or social media).
2. Provide these details securely to the new manager. If needed, Schudio can reset passwords and permissions for a fresh start.

Step 4: Review and Update Website Content

Why: A handover is an ideal time to ensure your website is accurate, engaging, and up to date.

How:

1. Collaborate with the new manager to audit the website, focusing on:
   • Outdated or incorrect information.
   • Broken links or images.
   • Areas that could be improved for accessibility or design.
2. Use the audit as a training opportunity for the new manager to get hands-on experience with the CMS.

Step 5: Maintain Ongoing Support with Schudio

Why: Regular check-ins and communication help ensure the new manager feels supported and the website runs smoothly.

How:

1. Encourage the new manager to join our Weekly Community Classroom, where they can ask questions and learn new tips.
2. Stay connected with Schudio through:
   • SchudioTV for ongoing on-demand learning.
   • Our exclusive Facebook Community Group for website managers.
   • Schudio’s newsletters for updates and feature announcements.
3. Schedule a check-in with the Schudio team after the handover to address any questions or challenges.

Additional Tips for Multi-Academy Trusts (MATs)

1. Centralised Management: Leverage the Schudio MAT Portal to streamline workflows and ensure consistent website management across your schools.
2. Standardised Training: Enroll all website managers in Schudio’s training programmes to maintain consistency and quality across the trust.
3. Dedicated Support: Appoint a point of contact within the trust to liaise with Schudio for ongoing support.
4. Regular Audits: Use Schudio’s tools to conduct regular audits of your websites to ensure they meet compliance and accessibility standards.

FAQs

Q: What happens if the outgoing manager leaves suddenly?

A: Contact us at support@schudio.com or call 0333 577 0753 immediately. We’ll help reset access and provide expedited training for the new manager.

Q: Can the new manager receive extra support during the transition?

A: Yes! In addition to our training options, they can join our Community Classroom and reach out for one-on-one support if needed.

Q: How do I keep the new manager updated on Schudio features and resources?

A: Ensure they stay subscribed to Schudio newsletters and join our Facebook Community Group for the latest news and opportunities.

By following these steps and utilising Schudio’s extensive support and training options, you can ensure a smooth and efficient handover, keeping your school’s website running seamlessly. If you have any questions, the Schudio team is always here to help!